Want to be more effective in writing, reading and managing e-mail? Here are a few highlights
from the Harvard Business School article "Tips for Mastering E-mail Overload."
.When writing an e-mail, summarize in the subject line, give the full context at the start and let
all the people you copy know why they should care. Use their examples of good and bad emails
to improve your own e-mails.
.Try to include one topiic in an e-mail, especially if some topics require routine action and others
may be controversial.
.Be concise in your responses, if you're the boss, get away from an instant response model, setting specific times when you'll respond. Then set similar expectations for your team to help
them get out from under e-mail too. To manage e-mail successfully, make a plan and keep at
it Try new things until you find an approach that works for you; you'll lower stress and increase
productivity.--
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